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Customer Support Coordinator - Crowd Supply
Published
October 17, 2019
Location
Portland, Oregon
Job Type

Description

We're looking for talented people to help us make Crowd Supply great. All positions are full-time, competitively compensated (including full benefits), and located in Portland, Oregon. Please submit applications and questions to jobs at crowdsupply dot com.

Customer Support Coordinator

You are the voice of reason who guides customers through whatever mishaps may arise in the course of constantly shipping thousands of products around the world. Common tasks include emailing directly with customers to help address their concerns, researching the root cause of strange and interesting ways packages go missing, and collaborating with the entire team to make sure our customers are happy. You are unflappable, strongly empathize with the plight of the first-time crowdfunding campaign backer, and recognize that prevention is the most critical aspect of customer support.

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